How To Verify Your ID on Gumtree

Thank you for participating in our Gumtree Friends and Family ID verification test! Your help is truly appreciated and to say thank you for helping us, you will be entered into a lucky draw to win a R1000 Takealot voucher!

Please follow the instructions below to verify your ID and get the Verified badge on your profile!

Step 1: On your mobile phone, make sure you’re logged into to your personal Profile on 

Step 2: Visit

Step 3: Set the verifiedSeller setting to “On”

Step 4: Go back to and log in to your Profile

Step 5: Head over to your My Profile page

Step 6: Click on the “Verified Seller” tab.

Step 7: Click “Get verified now” to start the verification process.


  • The ID verification process can ONLY be done from a mobile phone by visiting and following the steps set out above.
  • Make sure to activate the “verifiedseller” setting on the same browser you use to visit
  • You can only ID verify ONE Gumtree account.
  • If you receive any error messages during the verification process, please reach out to Abigail on
  • If you have depleted your ID verification retry attempts, please reach out to XDS on with the following information:
    • Name
    • ID number
    • ID verification reference number(The number will be supplied after the ID verification attempt fails)

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