Airport Shuttle Service Safety

The comfort and reliability of hiring an airport shuttle service is incredible when compared to having to hire a taxi, call for an Uber, or catch the bus. But how do we ensure we will remain safe when using this mode of transport?

Before you reserve their services, here are a few things to ask any airport shuttle service advertising on Gumtree.

  1. Do you have a website I can see?
  2. Can you send me the contact information for some references?
  3. Can you send me links to credible online reviews?
  4. What type of vehicle will you be driving?
  5. What COVID-19 safety measures have you put in place?
  6. Can you give me the route you will be driving ahead of time to ensure I am happy with the safety of the areas we will be going through?

Once you are comfortable that the business is reputable and safe, here are a few things to keep in mind to ensure your trip is as safe as possible:

  1. Always meet shuttle services in public, well-lit areas, especially at night.
  2. Have a plan for if your flight has been delayed so that the shuttle service knows where to wait for you, and for how long.
  3. Familiarize yourself with the route from the airport to your destination so that you know if things are going off track.
  4. Use an app like ‘Find Your Friends’ on iOS to ensure family members know where you are at all times. If this is not an option, send friends and family a live pin of your location on WhatsApp before you leave.
  5. Have emergency contact information on speed dial.
  6. Always ask for the name of the driver you are meeting, and then ask for ID to ensure you are meeting the right person once you arrive.

Now that you’ve got the knowledge, it’s time to find an airport shuttle service! Head to or your Gumtree app (click for Apple & Android).

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